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Make the most of the 2019 season and get your Hero Pass today for $999 for adults or $649 for kids and seniors.
Deposit $99 and secure your Hero Pass and beat the next price rise.
Coffee Price Freeze - present your card and pays 2017's prices for a coffee
Valid for the Hero Pass Holder only
Buy one get one free dessert with main meal purchase at dinner time!
Valid for the Hero Pass Holder only and max 3 pass holders per table
5% Discount off any main meal purchase
Valid for the Hero Pass Holder only. Excludes Wednesday Fondue Special
15% discount on Meal at Attunga Restaurant and Bar.
One discounted meal per Hero Pass holder subject to seating availability.
A free coffee with every nacho purchased before 11.45am
Valid for the Hero Pass Holder only
A free coffee with every indian curry purchased before 11.45am
Valid for the Hero Pass Holder only
A free cinnamon donut with every baked spud ordered before 3pm
Valid for the Hero Pass Holder only
The following conditions of supply and sale (‘ Conditions of Sale’) apply to and bind the purchaser and
user of a Falls Creek Hotham Snow Pass Media Card or a Snow Pass Media
Product from Falls Creek Ski Lifts Pty Ltd (‘FCSL’) (ABN
46 004 843 761) or from Mount Hotham Skiing Company Pty Ltd (ABN 60 004 294
697) (‘MHSC’) (collectively called ‘ the Suppliers’) whether the purchaser purchases the Snow
Pass Media Card or the Snow Pass Media Product via the FCSL Website or the
MHSC Website (collectively called ‘Website’) or by
telephone, postal order or by visiting the Supplier’s Offices.
1.1 ‘Holder’ means the person to whom a Snow Pass Media
Card and a Snow Pass Media Product has been issued and includes the user
and purchaser of a Snow Pass Media Card and of a Snow Pass Media Product.
1.2 ‘Ski Lifts’ means such chair lifts, t-bars, poma
lifts, moving carpet and tow ropes as may be operated by the Suppliers at
their respective resorts during the Snow Season.
1.3 ‘Snow Pass Media Product’ means any products sold and
supplied by the Suppliers that provide the purchaser or user with access to
and use of ski and snowboard slopes in the Falls Creek and Mount Hotham
Alpine Resorts, Ski Lifts, ski and snowboard lessons, ski and snowboard
rental products, tobogganing and snowtubing on a daily, or multiday basis
or for the Snow Season and for the purchase of ski and snowboard clothing
1.4 ‘Snow Season’ means the period in each calendar year
during which the Suppliers operate the Ski Lifts at their respective
1.5 ‘Season Pass’ and ‘Hero Pass’ means a Snow Pass Media
Product that provides the Holder with access to Ski Lifts for the duration
of the Snow Season.
1.6 ‘Supplier’s Offices’ means the Supplier’s offices
located at the Falls Creek Alpine Resort, the Mount Hotham Alpine Resort,
or at any other location from time to time.
1.7 ‘You’, ‘Your” wherever appearing in these Conditions
of Sale means any person using the Website for the purchase of a Snow Pass
Media Card or a Snow Pass Media Product and includes a Holder.
2.1 Please read these Conditions of Sale carefully before using the
Website. By using the Website to purchase a Snow Pass Media Product, you are agreeing to be bound by
these Conditions of Sale. If you choose not to be bound by these Conditions
of Sale, the Suppliers will not grant you the right to so use the Website
and the Suppliers will not sell or supply you with any of their products.
2.2 These Conditions of Sale include and must be read in conjunction with
3.1 You agree and authorise the Suppliers and their agents to do each of
3.1.1 Collect your personal information provided by you on the Website;
3.1.2 Use your personal information for administering and operating the
Website and for marketing purposes such as planning, researching, promoting
and/or marketing any goods and/or services of the Suppliers and/or a third
party by email, mail or telephone; and
3.1.3 Disclose and/or transfer the personal information to related bodies
corporate, officers, employees and agents of the Suppliers.
3.2 The Suppliers will only collect the personal information which is
required for the functions and/or activities of Snow Pass Media Cards or
Snow Pass Media Products. Your personal information will not be disclosed
to any overseas recipients.
3.3 The Suppliers will offer you opportunities to OPT-OUT of receiving all
communications (or selected communications) from them. If you elect to opt
out, the Suppliers will ensure your details are excluded from all internal
marketing lists and future promotions. However, if you do take advantage of
any offer from a third party organisation, they may send further offers to
3.4 For more information regarding the kind of personal information the
Suppliers collect, how they collect your information, the purposes for
which the information is collected and how you can complain about any
Australia Privacy Principle breach, please read the Suppliers’ privacy
policy as displayed on the Website.
3.5 You can access, update, delete or correct any personal information
relating to you held in the Suppliers’ database by contacting their privacy
officer at email@example.com or firstname.lastname@example.org.
3.6 In administering the Snow Pass Media Cards and Snow Pass Media
Products, the Suppliers will collect certain personal information of the
Holder. This information will be collected and used strictly in accordance
displayed on the Website.
3.7 The Suppliers collect personal information required on the Website for
the primary purpose of providing you with the products or services you are
seeking and accordingly, if the personal information you provide is
incomplete and/or inaccurate, the Suppliers may be unable to provide you
with those products or services.
3.8 Importantly, all personal information is stored on secure databases and
will only be accessed by the Suppliers’ employees that have a need to use
the information in the normal course of their duties. For more information,
3.9 Personal information about a Snow Pass Media Card Holder and
transaction records are available by contacting the privacy officer at
email@example.com or firstname.lastname@example.org. Your personal information
will be disclosed to you on request and with presentation of proper
4.1 The Website is provided by the Suppliers. The material and information
on the Website is provided in good faith by the Suppliers. While the
Suppliers take all reasonable care to ensure that the content is correct,
they cannot guarantee that all the material is always true, accurate and
free from errors. Accordingly, you must use this Website at your own risk
and accept that the material and information on the website may contain
errors and omissions and that it is not intended as advice and must not be
relied upon as such.
4.2 The Website may provide links to third party websites and the products
or services of third parties. If you use any of these links you leave this
website. The Suppliers have not reviewed and do not control these websites
and are not responsible for their content. The Suppliers are not
responsible and are not liable in any way for third party content provided
on or through these Websites. If you access, use or purchase any goods or
services via these websites you do so at your own risk.
4.3 This Website may from time to time display third party advertisements.
Such advertisements may or may not contain hyperlinks to third party
websites. The Suppliers do not endorse or recommend the goods or services
of such advertisers or their websites. If you purchase any goods or
services from them or visit any of their websites, you do so at your own
4.4 Copyright in the content and material on the Website is owned by the
Suppliers or its licensors. You may download, store, display on your
computer, view, listen to, play and print materials that the Suppliers
publish or broadcast on the Website or make available for free download
through the Website subject to the following: (a) the materials may be used
by you solely for your own information and evaluation purposes relating to
the Suppliers’ products and services; (b) the materials may not be
modified or altered in any way; and (c) the materials may not be
redistributed or sold to other parties.
4.5 No content of this Website may be used, reproduced, distributed, stored
in an electronic or other retrieval system, adapted, uploaded to a third
party location, framed, performed in public or transmitted in any form by
any process whatsoever without the written permission of the Suppliers
4.5.1 as expressly permitted in these Conditions of Sale, or
4.5.2 as permitted under the Copyright Act 1968 (Cth) or other
4.6 The Website may contain trademarks or logos of the Suppliers, other
companies or organisations and these are proprietary to the owner(s) of
such marks. No use of the trademarks or logos without prior written
permission of the Suppliers is permitted.
4.7 The Suppliers may at any time discontinue or limit access to the
Website or its content. The Suppliers may terminate or limit your access to
the Website if you breach these Conditions of Sale. All disclaimers and
limitations of liability by the Suppliers will survive termination.
4.8 To the extent available by law, the Suppliers give no guarantees or
warranties in relation to the use or content of the Website. In particular,
the Suppliers do not warrant that:
4.8.1 the Website will be continuously available or free from any delay in
operation or transmission, virus, communications failure, internet access
difficulties or malfunction in hardware or software;
4.8.2 the Website or any content will meet your requirements; or
4.8.3 the content does not infringe any third party intellectual property
5.1 Snow Pass Media Cards issued to you by the Suppliers at a cost of $5.00
are used for the storage of your purchases of Snow Pass Media Products.
5.2 A Snow Pass Media Card will be replaced at a cost of $5.00 for any card
lost, stolen or damaged.
5.3 The purchase of Snow Pass Media Products are non-refundable and
non-transferable once payment has been processed.
5.4 Names on the Snow Pass Media Product orders cannot be altered after the
order has been made.
5.5 A Snow Pass Media Card does not entitle the Holder to any Ski Lift
access without the purchase of a Ski Lift access product.
5.6 In purchasing your Snow Pass Media Products you agree to receive
communications from the Suppliers’ marketing teams by email (but not
limited to this medium) advising you of key information and updates,
including additional benefits to Snow Pass Media Card holders.
5.7 Snow Pass Media Cards must be carried in your ski jacket at all times
while you are on the ski/snowboard slopes and must be presented to the
Suppliers’ authorised personnel upon request. The Snow Pass Media Card can
be used when loaded with the purchase of Snow Pass Media Products. No
refund will be made if any Ski Lifts are not operating or for customer
illness or injury or for lost or stolen Snow Pass Media Cards.
6.1 You may offer to purchase any Snow Pass Media Products described in the
Website for the price specified in the Website.
6.2 Your order must contain your name, postal address, phone number, date
of birth, e-mail address, a recent passport style photo, credit card
details and any other ordering information specified on the Website.
6.3 Payment must be effected by credit card using the ordering facility on
6.4 You are responsible for ensuring the accuracy of your order. The
Suppliers shall endeavour to supply you, subject to availability, with the
Snow Pass Media Products set out in your order. Confirmation of your
purchase will be sent to your nominated email address.
6.5 You cannot cancel an order once it has been submitted and paid, even if
a confirmation email from the Suppliers is still pending.
6.6 Snow Pass Media Products are available for sale only to persons who can
make legally binding contracts.
6.7 If you purchase Snow Pass Media Products by telephone, post or by
visiting one of the Suppliers’ Offices then any such purchase will be
governed by these Conditions of Sale excluding any of the Conditions of
Sale that are specific to purchases made using the Website.
6.8 If you opt to collect your Snow Pass Media Card or Snow Pass Media
Products direct from the Suppliers you will need to provide a valid photo
ID showing your date of birth.
6.9 If you choose to purchase a Hero Pass you will, at the time of
purchase, be required to pay the full price or the deposit price nominated
on the website. If you choose to pay the deposit price you agree to pay the
balance of the purchase price and also agree that this amount will
automatically be deducted from your credit card on 30 April 2019. It is
your responsibility to ensure the credit card details on file are correct
prior to 30 April 2019 and that sufficient funds are available on that date
to enable the balance of the purchase price to be deducted.
By completing your purchase/s and payment by credit card or voucher you
agree to these Conditions of Sale including the Exclusion of Liability
Conditions (in paragraph 16) and the Suppliers will treat the order as
8.1 The price of the Snow Pass Media Products shall be the price displayed
on the Website on the date of your order (inclusive of goods and services
tax and any other charges which must be mandatorily disclosed under the Competition and Consumer Act 2010 (Cth) but exclusive of delivery
charges which are payable by you).
8.2 All prices displayed on the Website are quoted in Australian dollars
and must be paid in full, including delivery charges, except where
discounts are offered as detailed on the Website.
9.1 You acknowledge that despite the Suppliers' reasonable precautions,
Snow Pass Media Products may be listed at an incorrect price, with
incorrect information, or which are unavailable due to a typographical
error or other oversight. In these circumstances, the Suppliers each
reserve the right to cancel the transaction, notwithstanding that your
order has been confirmed and your credit card has been charged. The
Suppliers each reserve this right up until the time of delivery or use of
the Snow Pass Media Products.
9.2 If a cancellation of this nature occurs after your credit card has been
charged for the purchase the respective Suppliers will immediately, or as
soon as practical, issue a credit to your credit card account for the
amount in question.
Australia Post is the Suppliers' usual postal agent and it will make
deliveries unless otherwise instructed and in accordance with the terms and
conditions stipulated by it. All Snow Pass Media Cards and Snow Pass Media
Products will be delivered to the address that you have indicated on your
order. Risk of damage or loss of the Snow Pass Media Cards and Snow Pass
Media Products passes to Australia Post when it takes possession of your
order from the Suppliers. Any times quoted for delivery are approximate
only and the Suppliers shall not be liable for any delay in the delivery of
the Snow Pass Media Cards or Snow Pass Media Products howsoever caused.
11.1 A Snow Pass Media Card must only be used by the person to whom it is
issued and must not be used by another person, resold, transferred or
altered in any manner. Should this provision be breached the Snow Pass
Media Card in question will be cancelled with no refund being payable for
the purchase price and the respective Suppliers reserve the right to refer
the matter to the police.
11.2 Immediately you become aware that any Snow Pass Media Card issued to
you (or to another person at your request) has been lost or stolen, you
must report this to the relevant Supplier by telephone (FCSL 03 5758 1000
or MHSC 03 5759 4444) or by visiting an office of that Supplier.
11.3 You acknowledge and accept that any Snow Pass Media Card issued to you
(or to another person at your request) may be cancelled or suspended at the
sole discretion of the relevant Supplier if:
11.3.1 an unauthorised person is found to be using it prior to you
reporting it lost or stolen; or
11.3.2 the user fails to comply with all signs or other direction of the
Suppliers, or for reckless or careless conduct, or for breach of the Alpine
12.1 When purchasing from the Website your financial details are passed
through a secure server.
12.2 No transmission over the Internet can be guaranteed as totally secure.
Whilst the Suppliers strive to protect such information, the Suppliers do
not warrant and cannot ensure the security of any information which you
transmit to the Suppliers. Accordingly, any information which you transmit
to the Suppliers, including your credit card details, is transmitted at
your own risk, and the Suppliers shall have no liability to you for any
financial or consequential loss or damage suffered by you in anyway
whatsoever arising out of or related to your use of this website whether
due to negligence, breach of contract, statute or statutory duty by the
12.3 Once the respective Suppliers receive your transmission, the
respective Suppliers will take reasonable steps to preserve the security of
If you purchase any Snow Pass Media Card or Snow Pass Media Products, from
the Suppliers via the website, or by any other means, on behalf of another
person, both you and that other person, agree that you make that purchase
as the authorised agent of that other person so that he/she will be bound
by these Conditions of Sale.
The Suppliers retain the right to vary these Conditions of Sale from time
to time (including changing the prices of any Snow Pass Media Products)
provided that this does not materially affect the nature of the Snow Pass
Media Products purchased. Any variations become effective on posting of the
changes on the Website. By making a purchase through the Website you agree
to be bound by these Conditions of Sale and by any later variation to them
when posted on the Website. The Suppliers encourage users to review this
document regularly to keep abreast of such changes.
Access to the Website may be terminated at any time by the Suppliers
without notice. The respective Suppliers' limitation of liability will
nevertheless survive any such termination.
16.1 FALLS CREEK SKI LIFTS PTY LTD (FCSL) (ABN 46 004 843
MOUNT HOTHAM SKIING COMPANY PTY LTD (MHSC) (ABN 60 004 294 697)
, their employees, directors and agents (the Suppliers)
offer you use of recreational services ( Recreational Services) at the Falls Creek and Mount Hotham
Alpine Resorts (the Resorts) and the ski slopes at Dinner Plain on the
terms and conditions (the Conditions) set out here. The
Recreational Services are all services provided by the Suppliers associated
with the use of the snow slopes and the mountain for recreational
activities including but not limited to skiing, snowboarding, tubing,
mountain biking and sightseeing, the provision and operation of ski lifts,
snowmaking, snow slope design, construction, maintenance and grooming,
hazard assessment and mitigation, skiing and snowboarding lessons and
You may accept this offer by purchasing a Snow Pass, ski lift access
product, using a Snow Pass, topping up a Snow Pass, hiring equipment from
the Suppliers, purchasing or participating in lessons offered by the
Suppliers or using or making use of any of the Recreational Services. If
you do any of these things, you have accepted this offer and are bound by
PURCHASE OF SNOW PASS AND DAILY ACCESS
16.2 You must purchase a Snow Pass and ski lift access product for the days
on which you wish to ski, snowboard or at the Resorts. Prices are displayed
at the Resorts and on the Suppliers' websites. If you rent equipment or
enrol or participate in skiing or snowboarding lessons, you must also pay
the applicable price. Even if you fail to purchase a Snow Pass or to pay an
applicable fee, if you use any of the facilities at the Resorts or make use
of any of the Recreational Services, by such use you agree to and will be
bound by these Conditions.
EXCLUSION OF LIABILITY
16.3 The Suppliers are not liable to you, your dependents or legal
representatives, for personal injury or death suffered by you due to the
negligence, breach of contract or statute or statutory duty of the
Suppliers, including but not limited to any liability for Recreational
Services not being rendered with due care and skill or not being reasonably
fit for any purpose which you made known, expressly or by implication, to
the Suppliers or because they failed to achieve any result reasonably
expected by you which you, expressly or by implication, made known to the
Suppliers or for breach of any other consumer guarantee of theAustralian Consumer Law (Vic) or of the Australian Consumer Law (Cth).
RISK WARNING AND WAIVER TO SUE
16.4 You acknowledge that Recreational Services and associated recreational
activities are dangerous with many risks and hazards and as a consequence
personal injury (including serious personal injury) and sometimes death can
occur and you assume and accept all such risks and hereby waive the right
to sue the Suppliers for any personal injury or death suffered by you in
any way whatsoever caused by or arising from your use of such services or
your participation in such activities.
If you participate in these activities your rights to sue the Suppliers
under the Australian Consumer Law & Fair Trading Act 2012 if
you are killed or injured because the activities were not supplied with due
care and skill or were not reasonably fit for their purpose, are excluded,
restricted or modified in the way set out in paragraphs 2 and 3 of this
sign. NOTE: The change to your rights, as set out in or on
this sign, does not apply if your death or injury is due to gross
negligence on the Suppliers' part. Gross negligence, in relation to an act
or omission, means doing the act or omitting to do an act with reckless
disregard, with or without consciousness, for the consequences of the act
or omission. See regulation 5 of the Australian Consumer Law & Fair Trading Regulations 2012 and
section 23(3)(b) of the Australian Consumer Law & Fair Trading Act 2012.
16.6 You must comply with the Alpine Responsibility Code
)and all signs or other directions of the Suppliers. They may suspend or
cancel your Snow Pass and access to Recreational Services at the Resorts in
their absolute discretion for non-compliance with the Code, these
Conditions, or for reckless or careless conduct.
16.7 You must carry your Snow Pass in or on your ski jacket at all times on
the snow slopes which must be presented to the Suppliers' agent upon
16.8 No Snow Pass or access product can be resold, transferred or altered
in any manner. They are valid only for the dates purchased. The Suppliers
will not refund or replace any Snow Pass if you suffer any illness or
injury or if any lift service is not operating.
16.9 These Conditions may be varied from time to time. The variations will
be displayed on signs at the Resorts and posted on the Suppliers’ Websites.
16.10 These Conditions are to be governed by and construed first in
accordance with the laws of the Commonwealth of Australia and secondly in
accordance with the laws of the State of Victoria. If there is any
inconsistency, the laws of the Commonwealth prevail. The courts of Victoria
have exclusive jurisdiction. If any provision is determined to be void,
illegal, invalid or otherwise unenforceable it shall be deemed to be
deleted and the remaining provisions shall remain and continue to be valid,
binding and enforceable.
PURCHASES ON BEHALF OF ANOTHER PERSON
16.11 If you purchase a Snow Pass or access product or Recreational Service
from the Suppliers on behalf of another person, you make that purchase as
the agent of that other person who as a consequence is bound by these
Conditions and they acknowledge and agree to the conditions and matters set
out in clauses 2 and 3 by using any of the Recreational Services. You
warrant that you have that person's authority to so bind them, unless you
purchase a Snow Pass or access product or Recreational Service from the
Suppliers on behalf a child (under 18 years) in which case you agree to
fully indemnify the Suppliers for all loss and damage it may suffer due to
any legal proceedings being brought by or on behalf of that child against
the Suppliers for any personal injury or death suffered by that child
caused by or arising from his/her use of Recreational Services or
participation in recreational activities.
17.1 All Season, Hero and Any Day Pass Holders must sign and agree to these
Conditions of Sale prior to obtaining their Season or Hero Pass.
17.2 Season, Hero and Any Day Pass purchases are non-refundable and
non-transferable once payment has been processed. (Subject to payment and
conditions of the Pass Protection program below).
17.3 Names on the Pass orders cannot be altered after the order has been
17.4 A child Hero Pass Holder is classified as between 6 – 18 years of age
at 1 June of any year. A child Season Pass Holder is classified as between
6 – 17 years of age at 1 June of any year A Senior is a person over the age
of 65 at 1 June of any year.
17.5 Season, Hero and Any Day Passes are valid for use at Falls Creek,
Mount Hotham and Dinner Plain Resorts.
18.1 If you purchase the Pass Protection at the same time as purchasing
your Season, Hero or Any Day Pass you will receive the reassurance of a
partial refund if you suffer injury or sickness which prevents you from
further participating in skiing or snowboarding as outlined below.
INDIVIDUAL Pass Protection - $29 Adult, $19 Child/Student/Senior, per
Season, Hero or Any Day Snow Pass
19.1 Pass Protection is only available at the time you purchase your
Season, Hero or Any Day Pass, and is only valid for the Snow Season for
which pass is purchased.
19.2 Where Pass Protection is purchased the Suppliers will refund a
percentage of the cost of your Season, Hero or Any Day Pass if you suffer
injury or sickness which prevents you from further participating in skiing
or snowboarding. No payments will be made under Pass Protection where you
have breached any terms of these Conditions of Sale or where you are
prevented from participating in skiing or snowboarding as a result of
committing or attempting to commit a crime, undertaking elective or
cosmetic surgery, injury or sickness resulting from the use of alcohol or
illicit or improper drug use, violation of the Alpine Responsibility Code
or insufficient snow coverage.
19.3 If you have purchased Pass Protection the Suppliers will refund the
cost of your Season, Hero or Any Day Pass if you are a Victorian resident
who is transferred interstate or overseas by your employer; provided that
the date of transfer is at least 30 days after the purchase of your Season,
Hero or Any Day Pass and prior to the start of the declared Snow Season for
the applicable calendar year.
19.4 The Pass Protection fee is not refundable under any circumstances.
19.5 Pass Protection does not cover pre-existing injuries or conditions
that were present at the time of purchase of the Season, Hero or Any Day
19.6 To apply for a refund, you must provide the Suppliers with a written
request including a covering letter of explanation, a medical certificate
stating the cause and date of your injury or sickness and prognosis.
Refunds will be calculated from the day the Suppliers receive your request.
19.7 Once a refund claim has been processed your Season, Hero or Any Day
Pass card will be de‑activated and cannot be used.
19.8 Pass Protection ends on 8 August of the applicable year or the date
when a refund is made by the Suppliers whichever is the earlier. No refund
claims will be accepted by the Suppliers after 15 August of the applicable
19.9 All refunds made under Pass Protection are subject to these conditions
and all decisions made by the Suppliers in respect to any refund are final
and binding and no correspondence will be entered into.
20.1 The percentage amount refundable under Pass Protection where the
injury or sickness occurs will be:
· Up to 20 days after the date of the start of the declared Snow Season -
70% of the cost of the Season, Hero or Any Day Pass will be refunded.
· 21-40 days after the date of the start of the declared Snow Season - 50%
of the cost of the Season, Hero or Any Day Pass will be refunded.
· 41-60 days after the date of the start of the declared Snow Season - 20%
of the cost of the Season, Hero or Any Day Pass will be refunded.
· Over 60 days after the date of the start of the declared Snow Season - No
refund will be paid.
20.2 If you do not purchase Pass Protection no refund or credit will be
issued under any circumstances.
These Conditions of Sale shall be governed by and construed firstly in
accordance with the laws of the State of Victoria and then in accordance
with the laws of the Commonwealth of Australia. If any part or provision of
these Conditions of Sale should be determined to be illegal, invalid or
otherwise unenforceable, it shall be deemed deleted and the remaining
Conditions of Sale shall remain and continue to be valid, binding and
22.1 If the Suppliers waive any rights available to the Suppliers under
these Conditions of Sale on one occasion, this does not mean that those
rights will automatically be waived on any other occasion.
22.2 The Holder acknowledges and agrees that the Suppliers may in their
absolute discretion determine in accordance with the snow, slope, and/or
weather conditions prevailing on any particular day or days during the Snow
Season the quantity and the nature of the Ski Lifts (if any), the services
and the facilities to be operated or offered by the Suppliers on that day
or days and the Holder further acknowledges and agrees that he or she shall
not be entitled to any refund, credit or transfer in respect of the Snow
Pass Media Product with which he or she has been issued if any of the Ski
Lifts and/or the services and the facilities are not operated or offered by
the Suppliers for any reason whatsoever for any period during the Snow
We will post your Season Pass to you during May 2018 if you have paid for you Pass in full by 1 May, have agreed to the Terms & Conditions, supplied us with a recent colour headshot and have ensured that we have the most recent address details for you.
If we do not have the above from you your Pass will be available for collection from any Falls Creek Ticket Office.
If you already have your Snow Pass remember to untick the Snow Pass from your shopping cart - this way your 2019 Season Pass will be loaded onto your existing Snow Pass.
For your convenience we have added insurance onto each Season Pass. Should you not wish to have insurance, simply untick the insurance from your shopping cart. Just remember, without the refund protection insurance, credits or refunds are not available under any circumstances.