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Have the experience of a lifetime working at Falls Creek!

 

Start your day a different way with a snow season job at Falls Creek. Join a unique community where we pride ourselves on creating the experience of a lifetime for our employees, so they can work together to create exceptional experiences for our guests.

We offer a variety of part-time and casual snow jobs across the resort during the winter season. Whether you’re a seasoned pro, or first timer, explore our huge range of roles to find the perfect position for you!

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At Falls Creek, it is important to us that our staff enjoy their experience just as much as our guests. As well as creating friendships for life and working among a dynamic, fun environment, employees of Falls Creek Ski Lifts also enjoy the following benefits:

  • A season pass for free skiing /boarding at Falls Creek PLUS free lift access at Hotham & Perisher.
  • Free skiing and boarding group lessons with our qualified instructors.
  • Great discounts in our retail and rental outlets.
  • Employee reward and recognition programs.
  • Employee wellbeing program.
  • Training and development opportunities.
  • Exclusive staff events and celebrations throughout the season.
  • Employment opportunities outside the winter season through partnership programs with international resorts including Whistler Blackcomb, Vail, Breckenridge, Park City and others.

Falls Creek offers a huge range of snow jobs with a focus on delivering an Experience of a Lifetime for employees, so they can, in turn, provide exceptional experiences for our guests.

Available positions during the snow season are broken down into three main categories. You can explore some examples of the types of roles available below.  Fixed Term and Permanent positions also become available from time to time and can be viewed on Falls Creek jobs platform.

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Falls Creek Snow Jobs

Operations

Mountain Operations is one of the largest departments in the resort and is responsible for everything from the bottom of the slopes to the highest peaks. All roles will require you to be involved in working outdoors in variable weather conditions.

Lift Operator

Provide the frontline point of contact for our guests and need a high level of physical fitness and can-do attitude. Their primary responsibility is to ensure our guests' safety as they ride our ski lift system.

Groomer Operator

Maintain and ensure all runs are in pristine condition for our guest’s enjoyment throughout the resort. This role involves shift work and experience working in a ski resort is essential.

Snowmaker

Monitor snowmaking equipment to ensure the highest quality of snow is being produced whilst assessing the temperature and weather conditions. This role involves shift work and experience using automated snowmaking technology or outdoor work within a ski resort is essential.

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Resort Services

The Resort Services Department offers customer service-based roles throughout the resort from hire and retail to guest services assistants.

Guest Service Assistant

Guest service assistants are customer service stars who go above and beyond to help create lasting memories for our guests. Assist in selling and validating our tickets, passes and Snowsports lesson products as well as providing information on the resort.

Retail & Rental Hire Attendants

Our retail and rental attendants are fountains of knowledge when it comes to the latest tech and best fit of equipment and outerwear for each customer. From experienced rental technicians and boot fitters to retail and hire attendants – if you know the gear and love providing outstanding customer service, we have a place for you.

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Snowsports School

The Snowsports Department offers positions ranging from fully qualified ski and snowboard instructors through to those who have never seen snow but really enjoy working with children or have an administration background.

If you have a passion for snow and an eagerness to help others, then we want you to join our Snowsports team! Develop your skills in an exciting and fulfilling environment while making lifelong friendships and helping our guests make the most of their winter holiday.

Certified Snowsports Instructor

Certified, experienced instructors with teaching experience that align and advanced skiing or riding ability.

Uncertified Snowsports Instructor

Intermediate and advanced skiers and/or snowboarders who are passionate about snow and eager to learn how to teach others.
Make this the year you leap out of your comfort zone and chase your dreams of working on snow!

Snowsports Support Crew Worker

Snowsports support crew workers are our support team for the Falls Creek Kids Department and love nothing more than helping our younger guests enjoy their experience.

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Falls Creek Ski Lifts (FCSL) operates within Falls Creek, Victoria’s largest alpine resort.

We are owned by Vail Resorts and are the largest operator within Falls Creek, responsible for ski field operations including snow grooming, snowmaking, lift operations, Snowsports school, ticket sales, guest services, retail, equipment hire, maintenance, races and events, media and marketing, and much more.

Working at Falls Creek means you’ll be able to explore the whole resort. Falls Creek boasts a massive 450 hectares of skiable terrain - the largest of any resort in Victoria. With roughly 90 runs accessed by 14 lifts, there is something to suit everybody's ability. It's a challenging, fun workplace where you'll learn new skills in an amazing natural alpine environment and make lifelong friendships.

We operate year-round with a permanent workforce of around 50 employees.  During our winter season (June to October) we hire a huge range of snow jobs and our numbers grow to a whopping 450!

Our huge variety of positions means we've got a snow job for you. Whether you're an experienced instructor or groomer operator, want to deliver great customer service in a guest services, retail or hire operation role, or if you've always wanted to be a lift operator - come join our team to work at Falls Creek!

 

There's no better place in Australia to work in the snow than the Falls Creek Village. A true winter wonderland, Falls Creek has the only ski-in-ski-out village in Australia.  You’ll discover a variety of restaurants, cafes and pubs as well as a supermarket, medical centre and a number of retail and rental outlets.

Is there staff accommodation available?

Falls Creek Ski Lifts employees who request staff accommodation will be housed in on-snow Falls Creek Staff Accommodation. An advantage of living on-mountain is the handy access to the slopes for work or play! Most of our staff accommodation is in two- to four- share rooms and you will have the option to request one other Falls Creek employee that you would like to share with. We will provide further information on how to request staff accommodation once you receive an offer of employment.

How do I get to Falls Creek?

You can check out our tips on how to get to Falls Creek and transport options here.

Resort Entry & Parking

Resort Entry Permits are required for all cars parked on mountain during the designated snow season. It is a legal requirement for all vehicles, including 4WDs, entering the resort to carry correctly fitting snow chains during the designated winter season. Chains can be hired or purchased in Mt Beauty, Bright and Myrtleford. There is no overnight parking within the village during the season. If you are bringing a car you must park it in the long term carpark.

SEARCH JOBS Frequently Asked Questions

New Applicants

How do I apply?

Go to the Falls Creek Careers Center.

Click “Search” and then click on the title of the position that you wish to apply for.

Check the job description and click on “Apply Now” to start your application.

When do applications open?

Applications for winter season employment open in the first few months of the year. You can complete an expression of interest in the Falls Creek Careers Center to be notified when applications are open.

We also recruit for many roles all year round, so keep an eye out as there may be something for you!

How do I log into the online portal?

Go to the Falls Creek Careers Center.

Use your email address and password to log back into your account at any time.

If you have forgotten your password, click "Forgot Password?" and a reset link will be emailed to you.

How do I attach my resume?

Click "Browse" and select the document you wish to attach.

You must click on the "Attach" button to upload your resume. You have correctly attached your resume if you can see the document name under “Resume.”

Make sure to save before you close the webpage.

Can I attach a new resume?

Yes. You may login to your account and upload a new resume and update any of your personal details at any time.

Go to “My Info” then scroll down to resume. You will have to remove your current resume before attaching a new one.

Can I attach separate cover letters if I am applying for more than one position?

To submit a revised cover letter, please email your letter to human.resources@vailresorts.com.au.

How can I check on the status of my application?

Login and go to “My Jobs” and you will be able to see the status of each application.

Can I change my email address?

Yes. To change your email address, login and go into “My Info”. Enter your new email address in the email address text box.

My password is not working

You can request a new password here. If you have tried to log in and have 5 failed attempts your account will lock automatically.

To unlock your account, please contact human.resources@vailresorts.com.au. We will unlock your account and send you a new temporary password.

Can I apply for more than one position?

Yes, we recommend that you apply for no more than three vacancies at any one time. If you have been listed as unsuccessful for one position, you may apply to another position.


International Applicants

Do I need a visa?

Anyone working for Falls Creek must have the right to work legally in Australia. This means you will need a visa with work rights.

The most popular type of visa to work at Falls Creek for young adults is the 'Working Holiday Maker Visa' for those who want to extend a holiday and work in Australia to fund it. 

To check the requirements and apply click here: Working Holiday (subclass 417) or here: Work and Holiday (subclass 462).

You can also explore other visa options on the Department of Home Affairs website.

Can I extend my working holiday visa with you?

To apply for your second or third visa and check your requirements click here: Working Holiday (subclass 417)  or here: Work and Holiday (subclass 462). 

Unfortunately, working with us does not qualify as 'specialised work' in regional Australia for the purposed of extending a Working Holiday Visa.

What are the language requirements?

Falls Creek is an Equal Opportunity Employer and welcomes foreign applicants and those from diverse cultures.

All our employees must be able to communicate clearly with co-workers and guests in English, for safety and customer service. Please be prepared to go through the interview process and supply your resume in English.

What is a Tax File Number?

As part of being employed in Australia, you will need to obtain a Tax File Number (TFN). You can apply online for your TFN once you are in Australia and should do this directly with the Australian Tax Office (ATO) here.

Obtaining a TFN is FREE. Do not be scammed into paying companies to obtain a TFN on your behalf.

Tax will be withheld from your pay, and you may need to lodge a tax return each year. The requirement to lodge a tax return will depend on how much income you earn during the year. You are a “working holiday maker” if you have a Working Holiday (subclass 417) or Work and Holiday (subclass 462).

More information is available on the ATO Website .

What is Superannuation?

Your employer must pay superannuation for you. When you leave Australia you can apply to have your super paid to you as a Departing Australia Superannuation Payment (DASP). You can find more information on the Australian Taxation Office website.


Offers and Contracts

What should I do if my contract details are incorrect?

Email human.resources@vailresorts.com.au along with details of your concern and HR will address the issue and reply to you in a timely manner. Please include a copy of any qualifications/certificates that might affect your rate of pay. 

Can I apply to work for a different department?

New applicants can apply for up to three roles that they feel suit their interest, skills and experience.

If you have worked for Falls Creek previously and would like to apply to a different department you will need to log into the Falls Creek Jobs website and apply for the role you would like to change to. 

How will I receive my offer of employment?

Successful applicants will have an employee profile created and receive an electronic letter of offer containing all details of the position offered. As a successful applicant you are required to either accept or decline your offer by the expiry date. Once an offer is accepted, you will receive further pre-employment onboarding activities to complete.