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Lift Tickets

Important Online Store Update:

We have decided to stage the sale of our lift tickets, lessons and rentals to improve your purchase experience. If you are planning on purchasing we ask you review our plan. We appreciate you may have questions. Please visit our Frequently Asked Questions where we have provided more information.

The Epic Australia Pass sale and refund date has been extended to July 5.
For more information about the Epic Australia Pass click here.

 

Please note, due to challenging early season snow conditions, we have made the difficult decision to delay the opening of Falls Creek's on-mountain operations until Monday 6 July (conditions permitting). 

 

The following Lesson and Rental products are available for purchase:

Rental Equipment, Private Lessons & Junior Workshop 2 hour lessons for the period 6 to 12 July.

 

Please note, Lift Tickets for the following dates are sold out:

6 - 12 July

 

We understand that the mandatory pre-purchase of limited availability lift tickets is new and we thank you in advance for your understanding, patience and kindness as we strive to provide you with the best possible experience booking your snow holiday.

 


 

Most Common Frequently Asked Questions

When will I receive my Order Confirmation email?
  • We are currently experiencing a high volume of orders which is impacting on processing times. You will receive an email order confirmation before 29 June. Thank you for your patience.
I have an existing accommodation booking but wasn't able to purchase lift tickets for these dates.
  • We are sorry that you are not able to purchase lifts tickets for your intended dates. Lifts tickets are limited in Falls Creek due to the COVID-19 Safe Operating Plans we have in place to ensure physical distancing in resort. To provide a safe experience for everyone, we will be carefully managing the number of skiers and snowboarders able to enjoy the resort daily, based on the amount of terrain and lifts open to achieve physical distancing.

  • The Terms and Conditions associated to your accommodation booking will need to be discussed with your accommodation provider. If you require confirmation that your intended ticketing dates are unavailable, we can provide this.

  • If you plan to visit our resorts for multiple days this season, another option is the Epic Australia Pass. Please also note changes made to this product for 2020, including reservations for lift access prior to 13 July, which can be found here.

  • For current information regarding lift tickets, lessons and rental products; in addition to all Covid-19 related restrictions, please visit our COVID-19 Season Updates page on our website.

When will you be releasing more tickets and more dates?
  • Please keep an eye on this page for the latest updates on this.
Will there be further inventory added to dates Sold Out?
  • In 2020, lifts tickets are limited at Falls Creek due to the COVID-19 Safe Operating Plans we have in place to ensure physical distancing in resort. Therefore, to provide a safe experience for everyone, we will be carefully managing the number of skiers and snowboarders able to enjoy the resort daily, based on the amount of terrain and lifts open to achieve physical distancing.

  • Unfortunately, this means there will be no further lift tickets (for any duration) available when dates are sold out.

  • If you plan to visit our resorts for multiple days this season, another option is the Epic Australia Pass. Please also note changes made to this product for 2020, including reservations for lift access prior to 13 July, which can be found here.

How can I organise tickets for my child aged 4 or under?
  • Lift Tickets for children aged 4 years and under will be available in resort with proof of age provided.
What if I can't link my existing Snow Pass card or access my account?
  • Linking your Snow Pass card or cards to your account can easily achieved once in resort or from our back end system. Alternatively, you can purchase a $5 Snow Pass Card through one of our retail locations within resort.

  • Please create a new online customer account using a different email address to ensure you can make your lift ticket purchase for your chosen dates. Please then provide us with the Customer ID located on the back of your existing Snow Pass card and we can merge the accounts for you.

Lift Tickets

The following Lift Tickets are available for purchase:

  • Single & consecutive day Lift Tickets from opening day to 19 July only.

  • Please note, you will receive an email order confirmation by 24 June.

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Private Lessons

The following Private Lessons are available for purchase for the period opening day to 19 July only:

  • First Tracks Private (8.30 am – 10:20 am)
  • Morning Private (10.30 am – 12:30 pm)
  • Afternoon Private (1:30 pm – 3:30 pm)
  • Afternoon 3-hour Private (1:30 pm – 4:30 pm)
  • Final Muster Private (3:35 pm – 4:55 pm)

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Adult Group Lessons (15+ yrs)

The following Adult Group Lessons are available for purchase for the period 13 July to 19 July only:

  • Adult Group Lessons (15+) will commence 13 July.
  • Adult Group Lesson options are 10:30 am to 12:30 pm & 1:30 pm – 3:30 pm.
  • Adult PM Group Lessons will be capped at 5 guests per Instructor.

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Junior Workshop (6 - 14 yrs)

Junior Workshop Lessons for 6 to 14 year olds are available for purchase for the period 6 July to 19 July only:

  • AM Lessons: check-in & grading from 10:00 am, lessons from 10:30 am to 12:30 pm
  • PM Lessons: check-in & grading from 1:00 pm, lessons from 1:30 pm to 3:30 pm

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Equipment Rental

The following Adult and Child Rental products are available for purchase for the period opening day to 19 July only:

  • Skis/Boots/Poles
  • Snowboard/Boots
  • Jackets & Pants
  • Performance Range

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Snow Pass Card

A Falls Creek Snow Pass Card is required when purchasing a lift ticket and lesson products. A Snow Pass Card costs $5, however, these cards can be reloaded (not only this season, but also in future seasons). This includes under 5 & over 70s. The Snow Pass Card fee is applicable for guests who do not already have a re-loadable Falls Creek Snow Pass Card.

If your Snow Pass Card is lost or stolen, a replacement Card will be required to be purchased for $5. 

How Does It Work?

At Falls Creek, we use RFID (Radio Frequency Identification) Technology to notify the gates at each lift to open when you approach. You will not need to show your Snow Pass Card at the gate as it scans automatically. Put your Snow Pass Card in your lefthand jacket pocket, or in a pocket on the left side of your body, and you'll be ready to hit the slopes.

Handy Tip: Don't place your Snow Pass Card near your phone as this can interrupt the Snow Pass Card from scanning and the gate may not open.