We are sorry that you are not able to purchase lifts tickets for your intended dates. Lifts tickets are limited in Falls Creek due to the COVID-19 Safe Operating Plans we have in place to ensure physical distancing in resort. To provide a safe experience for everyone, we will be carefully managing the number of skiers and snowboarders able to enjoy the resort daily, based on the amount of terrain and lifts open to achieve physical distancing.

The Terms and Conditions associated to your accommodation booking will need to be discussed with your accommodation provider. If you require confirmation that your intended ticketing dates are unavailable, we can provide this.

If you plan to visit our resorts for multiple days this season, another option is the Epic Australia Pass. Please also note changes made to this product for 2020, including reservations for lift access prior to 13 July, which can be found here.

For current information regarding lift tickets, lessons and rental products; in addition to all Covid-19 related restrictions, please visit our COVID-19 Season Updates page on our website.

In 2020, lifts tickets are limited at Falls Creek due to the COVID-19 Safe Operating Plans we have in place to ensure physical distancing in resort. Therefore, to provide a safe experience for everyone, we will be carefully managing the number of skiers and snowboarders able to enjoy the resort daily, based on the amount of terrain and lifts open to achieve physical distancing.

Unfortunately, this means there will be no further lift tickets (for any duration) available when dates are sold out.

If you plan to visit our resorts for multiple days this season, another option is the Epic Australia Pass. Please also note changes made to this product for 2020, including reservations for lift access prior to 13 July, which can be found here.

Linking your Snow Pass card or cards to your account can easily achieved once in resort or from our back end system. Alternatively, you can purchase a $5 Snow Pass Card through one of our retail locations within resort.

Please create a new online customer account using a different email address to ensure you can make your lift ticket purchase for your chosen dates. Please then provide us with the Customer ID located on the back of your existing Snow Pass card and we can merge the accounts for you.